Protect America Home Security
Home Security Commitment
Protect America is committed to excellence and affordability when it comes to securing your home. That's why we're a Consumers Digest Best Buy™ for home security and the best choice for a world-class security system backed by a company that is dedicated to serving your home security needs. Your family is your top priority. Your home is probably your largest investment. Why not take the extra precaution of providing a home security system and security monitoring for your residence? Protect America is committed to helping you meet your home security needs and providing you with service you can depend on.
Home Security Value
The average yearly home insurance premium in the U.S. costs over $800. The good news is that many plans offer discounts up to 20% on home insurance for homes with security systems. You could save $14 or more per month on your insurance with a GE home alarm system. For many, the monthly cost of a Protect America GE home security system would be less than $16 per month once a home insurance discount is applied. For 50 cents a day, you can have the peace of mind knowing that your family and home will have the extra protection of a residential security system. Our wireless GE home security system is one investment you can't afford to ignore.
Home Security Choices
Protect America offers the best home security system and monitoring deal you'll find. We install premium security hardware with GE home security products, and have the most flexible range of monitoring services, including cellular monitoring, two-way voice monitoring, HomePulse broadband monitoring, or standard talking command station monitoring over landline. We provide an extensive selection of GE wireless home security components. And, our home security packages are designed to fit most any budget. Let us help you find the right system for your needs, so you can start protecting your home and family today.
Facts about Burglary, Property Crimes, and Home Security Alarms
2007 FBI Crime Statistics:
Each year in the United States, a burglary occurs every 14 seconds.
Most burglaries occur during the day between 6am and 6pm.
The average residential burglary victim lost $1,991.
There is no better time than today to protect your residence with a monitored home security alarm system, and there is no more affordable solution than Protect America's wireless GE home security system. Wherever you live, we have a home security alarm solution for you and with our unique, low-price guarantee, you can be confident in your choice. Sign up today for a free home security system and get our low-price guarantee, a lifetime alarm equipment warranty, free movers program, dedicated support, and award winning home security monitoring from Protect America.
In more than a third of all burglaries, the burglar enters the front door (and most of the time does so forcefully).
Homes without a monitored security alarm system are 3 times more likely to be burglarized or robbed than those with a monitored home security system.
There is sufficient evidence to show that in the past, when the economy has suffered, burglary and property crime has increased in parallel.
Hours of Operation
Mon - Fri: 07:00AM - 11:00PM CT
Sat: 08:00AM - 05:00PM CT
Voted a Consumers Digest "Best Buy" for our Copper home security package
GE and GE Security logos are registered trademarks of General Electric.
The BEST BUY SEAL is a registered trademark of Consumers Digest Communications, LLC, used under license.
© 1992 — 2012 Protect America, Inc. All rights reserved
RECENT TESTIMONIALS FROM A FEW OF PROTECT AMERICAS
VIRGINIA CUSTOMERS
Great job they were very patient with me!! Thanks.
Phyllis
Painter, VA
04/13/2012
Excellent service... He sold smoke detectors to me, a Fire Fighter, and stayed on the phone throughout the sell, paperwork scanning of documents etc... Excellent!!!
Jeff
Verona, VA
03/26/2012
I am a new customer that has only had my system for a few weeks. Our system started beeping so, I called the service number on the control panel. My phone call was answered
immediately by a very helpful friendly and knowledgeable representative who fixed my problem and even reset my secondary keypad. I am extremely happy with my service and
your company and recommend it to friends and family. Thanks!
Rebecca
South Riding, VA
03/25/2012
Just a note to let you know that all four gentlemen did a fabulous job assisting in all phases of this sale, installation, and answering questions and solving problems. Very good
customer service! Thank you very much!
Jorjii
Alexandria, VA
03/15/2012
I have had nothing but positive experiences with your staff. Jason in sales was so professional and helpful in deciding which system was best for us. He is just so personable!
Joseph Le took great pains in describing how to install the components, etc. and sold us three smoke detectors. He was so patient with my son and myself. Angel programmed
the smoke detectors and was so helpful in answering my questions. I have had a wonderful experience dealing with your company and will not hesitate to highly recommend
Protect America to my family and friends.
Joan
Richmond, VA
03/11/2012
Jessica T did an OUTSTANDING job helping me trouble shoot my system. Professional, thorough, friendly. GREAT JOB!!!
David
Mechanicsville, VA
03/04/2012
From the very first day I contacted you after talking to Guardian and ADT I went with you because of the way you talked to me and did not force me into something .Every person
so far I have had contact with has been outstanding!! And man with the help from you installing the system went great and set up as well. Knowing that service after the sale is
what I see at this time. But so many names of those who I have been in contact with I say many thanks!! ROY Ford Senior Master Tech 37 Years I know Customer Service
Roy
Winchester, VA
02/12/2012
Everyone I spoke to today when renewing my contracts was exceptionally pleasant and easy to understand. One reason I chose Protect America is that your monitoring people are
here in the US. Good service. Thanks.
Edward
Arlington, VA
02/02/2012
She was excellent to work with and made my experience wonderful.
Audrey
Richmond, VA
02/01/2012
I would like to let you know about the experience I had working with Ashley. She was very helpful in providing answers to my questions and helping me select the products I needed
to complete my security system. Ashley an asset to your organization. Thanks for the great customer service. Thank you, Robert
Robert
Powhatan, VA
01/11/2012
Thank you for making my family and I feel safe and secure in our home. Happy New Year to you and your company.
Pamela
Norfolk, VA
12/30/2011
Tiffany provided fast service and was very knowledgeable about the equipment.
Miles
Chase City, VA
12/29/2011
I have NEVER received such great customer service, diligent follow up, and desire to make a customer happy as I did with John. I am constantly amazed at the lack of service in
an economy where jobs are hard to come by. John did everything in his power to meet my needs, answer numerous questions and address my concerns. As a result of his service,
I will diligently recommend the company, and specifically him, to my neighbors, friends, and family. Thank You!
Michelle
Ruther Glen, VA
12/19/2011
I was assisted by Mr. Jones on July 21, 2011. He was very helpful and very professional. I've been a customer for about 5 years, and I did not know about the online account
access, remote arming and monitoring features available through the internet and my phone. I'll be living away from my home in another state for the next 6 months, with the remote
monitoring and arming instructions provided to me by Mr. Jones, I have a true since of peace concerning the security of my home while I'm away from home. Thank you again Mr.
Jones for this valuable information and your professional customer service. A Satisfied Customer
Quelley
SUFFOLK, VA
07/21/2011
Awesome service fast and to the point. A++++++++
Greg
Clifton Forge, VA
07/21/2011
Fantastic job! Handled my problem with courtesy and promptness.
Johnny
Fort Belvoir, VA
07/21/2011
Vanessa was very patient and extremely helpful. She provided step by step instructions and fixed the problem. Thanks.
Robert
Portsmouth, VA
07/07/2011
I called today to just inquire about a security system. I spoke with Christine and she was very polite, very well informed concerning your product and not a pressure salesperson. I
was so impressed with her that I ordered the system. I have no doubt that I will have no surprises when I receive my alarm system. I have that much faith in the info she provided.
You should be proud to know that you have such a well informed person handling your product.
Ken
Mechanicsville, VA
07/06/2011
Ashlie was very helpful. Outstanding customer service!!!
Nkosa
Portsmouth, VA
07/05/2011
Excellent representative!
Dr. Larem
Ashburn, VA
06/23/2011
Justin is a very good sales person with allot of patience. My home was broken into so, I had allot of questions about the system and Justin took his time to work out all of my concerns and helped me feel secure. THANKS PA!
Joseph
Hopewell, VA
04/18/2011
The 1st monthly test done!! Jackie was very helpful. Thanks!
Perry
Hopewell, VA
04/04/2011
I purchased your Gold Package today and was helped through the process by an extremely helpful customer rep, Preston Wilson. Not only was he clear, concise and easy-to-follow, but also very personable and made what could have been a tedious task much less so, and I will most definitely tell all my friends and family about your wonderful customer service! Thank you
Catherine
Fairfax, VA
03/17/2011
I am pleased to write to you today to say how very impressed I was with Toby and his presentation to me over the phone. FIRST, I want to say how delighted I am that your personnel give BOTH their first and last names. Nothing irritates consumers more than being told by someone who already has ALL of their personal information, that they only have to give their first names! Previous to speaking with Toby, I had attempted to speak with ADT, but to no avail. They were overly impressed with their coverage area including Canada, and would not even make an effort to answer my questions. I hung up on them. Vector had been my security company up until now. However, we incurred too many false alarms, and zero customer service. Hence, I went shopping, and found your company and Toby closed the deal. I have some handicapped issues to deal with and he immediately took control and made me feel like not only he cared, but that your company did as well. He created a package I could not refuse. He is an asset of tremendous value to your company. Keep up the good work!!!
Elizabeth
Suffolk, VA
03/14/2011
Excellent response to our request to provide information. Courteous and efficient!
Cerasela
Vienna, VA
02/24/2011
I was very pleased with the customer service I received today. I wanted a Home Security System, however, it's imperative that I am able to communicate my needs, concerns and have a knowledgeable representative at your end. Tobias was - he was kind, patient with my questions . Thank you and I look forward to your service for the next 3 yrs to begin with ! Sincerely, Carole
Carole
Virginia Beach, VA
02/18/2011
I've had this system since Dec. 2000.Just recently I upgraded the control panel to the Simon XT. Jessica walked me through the entire set-up and she was extremely professional, polite, and very helpful. The system is very user-friendly and I've never had a false alarm since I've had the system. Everyone has been great to work with.
Wayne
Smithfield, VA
01/24/2011
I have been a customer of Protect America since Dec. 2000. During this time, I've had several opportunities to contact your service department. On all occasions, I've spoken to the most helpful and professional representatives. Most recently, in Dec.of 2010 and Jan, of 2011, I upgraded my system and was talking to Jessica who helped me through the set-up and testing of the system. Jessica is an asset to Protect America. She is polite, friendly, and very good with her customers. I've had several contacts with the Protect America staff and I have NEVER had anything less than a very good experience. Any questions or concerns that I've have had, have been handled professionally, with genuine concern and courtesy. This is why I have been a customer of Protect America and I strongly recommend your service. Regards, Wayne
Wayne
Smithfield, VA
01/22/2011
As a Police Officer I recommend Protect America to anyone who asks me about alarm systems. From purchase to install to monitoring, they are the best that I have ever experienced. Completely top notch from top to bottom.
Brian
Williamsburg, VA
01/17/2011
Mr. Thad Paschall: I would like to take this opportunity to congratulate you in establishing a group of costumer service oriented professionals, and for providing excellent products to your costumers. I would like to bring to you attention the true service received by two individuals from the Self Installation Department. Ms. Terrica and Mr. Gus. Ms. Terrica ensured that all my security needs were met and went the extra mile to work with me to modify additional security requirements. Mr. Gus did a terrific job in making sure that the order was accurate as discussed with Ms. Terrica. He also explained additional system capabilities. In the end, my order was accurate and the security insight they both provided additional security equipment insight to ensure I was satisfied. It truly shows that they are knowledgeable, tactful, and very articulate about the services Protect America provides. Thank You Respectfully, Angel
Angel
Montclair, VA
01/13/2011
Customer Service / Installation is very helpful and informative. I'm sure that any questions I have will be answered in a timely manner. Thank you for providing excellent service.
Matthew
Fredericksburg, VA
12/12/2010
I saw your company on line and called only to get info. Dustin answered the phone and because of his polite, helpfulness and great knowledge of the system, we discussed what system is best for my needs and how he can help me to get it on my budget,so instead of saying goodbye and continue looking elsewhere I continued with him. He also had a lot of patience in helping me to fill out the application. Now, I'm one of your customers. If it was not for his polite and helpfulness, all I would have gotten was the info and that's it. Jennifer came on the phone after to confirm the order and she also had a pleasant voice and was ready to help. My reason for writing this feedback is because people only give feedback on negative and not the positive. When you are great you should be acknowledged. Also, therefore I'm giving Dustin and Jennifer a 10+ on a scale from 1 - 10 with 10 being the highest!!!
Jasmine
Richmond, VA
12/10/2010
I am writing for my grandmother, I will mail a paper feedback to you today. I just wanted to let you know it is on the way. It is letting you know of your wonderful customer service from one of your representatives. My grandmother feels it is important to also let a company know when someone is doing something right!
Helen
Hampton, VA
11/23/2010
Excellent service in checking and informing me of what actions I should take or needed.
Claybon
Petersburg, VA
11/12/2010
Very satisfied with all aspects of this company. We have no complaints at all, other than wishing the alarm was louder. Everyone who helped us to purchasing, installing, and completing order were very professional. Thank You for your wonderful company.
David and Katherine
Bluefield, VA
10/19/2010
